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Privacy Policy

We at Euro Live Technologies, care deeply about privacy, security, and online safety, all of which are a significant part of the Playtech group mission: to protect users of our products and services from the risks of theft, disruption, and unauthorized access to their online information and activities. This Privacy Policy is designed to inform you about how we collect, use, and share your personal data through our website or when you interact with us.

This Privacy Policy below sets out in detail how we process your personal data, and we encourage and recommend that you read it in full.  We understand that people have busy lives though, and so wanted to help you by providing a brief overview of how and why we process your personal data.

This Privacy Policy is effective from 15th of February 2020. We may change this Privacy Policy at any time, and if we do so will post the changes to this page as well as the date that the changes take effect.

1. Introduction

1.1. This Privacy Policy sets out the way in which Euro Live Technologies Ltd (“we” or “us“), a Playtech company, a company incorporated and registered in the Republic of Latvia, collects and processes Personal Information (as defined in paragraph 2.1 below). If you have any questions about this Privacy Policy or the processing of your Personal Information, please contact us at

1.2. We operate the website under the Playtech Group companies banner. We will share your Personal Information in accordance with this Privacy Policy.

1.3. By using our website, you acknowledge Euro Live Technologies (and any companies in Playtech Group) will process your Personal Information in accordance with this Privacy Policy, including for the purposes set out in paragraph 4 below. If you do not wish to provide your Personal Information on the basis set out in this Privacy Policy, you should not enter the relevant information on the website forms, or otherwise provide us with any of your Personal Information. However, if you do not provide your Personal Information, we may not be able to provide support regarding your queries.

1.4. Capitalized terms are defined in this Privacy Policy

2. The information we collect

2.1. As part of operating the Website, we collect your Personal Information. “Personal Information” means any information from which you can be personally identified, including your name, email address, home or business address and telephone number. Please see paragraph 4 for exhaustive list of personal data collected.

2.2. We collect Personal Information which you provide to us, including when you register interest and information you provide in communications with us. In addition, we collect information about your use of the website. We will also collect other information necessary for us to process your Personal Information for the purposes set out in this Privacy Policy.

3. Information we collect through Cookies and similar technologies.

All Cookies are switched off by default in Euro Live Technologies webpage, as we do not collect information through “Cookies” and any other similar technologies (e.g. pixel tags or links).

4. Information collected from third parties and how we use it

We do not use information from any third-party service providers.

5. How we use your Personal Information

5.1. In accordance with data protection laws, we will only process your Personal Information where we have a lawful basis for doing so. In respect of your Personal Information, these bases are:

  1. Via the Careers page: we will collect your CV (which contains full name, contact number, email address, education, work experience etc.) that you submit for an application for open position with Euro Live Technologies, a Playtech company.
  2. Reporting Security issues (direct email from you): The information you supply our security team, when advising of any technical issues. For example, your email address, your name and contact details Phone number / address if you choose to provide this in the email.

5.2. The following are a list of the “Purposes” for which we process your Personal Information, and the lawful basis on which we carry out such processing:


Retention period

Lawful Basis

Geographic location where data is used internally

Careers Page: to allow job applications to open roles within Playtech group. Data collected: Full name, address, contact numbers and other CV entailed personal data. 3 months from application where your application has been unsuccessful, then deleted from our environment Consent Within EEA
Security Enquiry Form:

Security notifications from yourself to Euro Live Technologies, a Playtech company. Email address, full name and contact numbers.

3 months from notification, then deleted from our environment Consent Within EEA


6. Disclosure of your Personal Information

6.1. We may, for the identified stated purposes, disclose your Personal Information to any of the following recipients:

6.1.1. any company within our Group (including to its employees and sub-contractors) which assists Euro Live Technologies, a Playtech company in fulfilling the stated purposes or which otherwise has a need to know such information;

6.1.2. any third party which assists Euro Live Technologies, a Playtech company in fulfilling the stated purposes, including (but not limited to) providing support through Human Resources, Commercial tea, Compliance team or our Information Security team;

6.1.3. any contractors or other advisers auditing any of our business processes or who have the need to access such information for the purpose of advising Euro Live Technologies, a Playtech company;

6.1.4. any law enforcement body which may have any reasonable need to access your Personal Information;

6.1.5. any regulatory body or authorized entity (e.g. a sporting body or law enforcement agency) which may have any reasonable requirement to access your Personal Information; and

6.1.6. any potential purchaser of our business or any investors in it or in any company within our Group (including in the event of insolvency).

6.2. If at any time you wish us to stop processing your Personal Information for the above Purposes (stated in paragraph 5), you should contact us and we will take the appropriate steps to stop doing so, if there are no regulatory requirements. Please contact

7. Marketing Preferences

Euro Live Technologies or any company within Playtech Group will not send you unsolicited information regarding any third party’s products or services.

8. Updating your Personal Information

You may request an update or deletion of your Personal Information at any time via

9. Transfer of your Personal Information outside of the EEA

Your Personal Information will be not transferred outside of the European Economic Area. CV’s / job postings will be limited to Latvia and no recruitment data will be shared externally to Latvia.

10. Your rights

10.1. You have the following rights in relation to your Personal Information:

10.1.1. a right to access your Personal Information as held by us (also known as a subject access request);

10.1.2. a right to receive certain Personal Information in machine-readable format;

10.1.3. a right to object to processing where the lawful basis is that it is in our legitimate interests, but please note that we may still process your Personal Information where there are other relevant lawful bases or where we have compelling grounds to continue processing your Personal Information in our interests which are not overridden by your rights, interests or freedoms;

10.1.4. a right to have inaccurate Personal Information rectified;

10.1.5. a right to have certain Personal Information erased where it is no longer necessary for us to process it, where you have withdrawn your consent pursuant to paragraph 10.1.8, where you have objected pursuant to paragraph 10.1.3, where your Personal Information has been unlawfully processed, or where erasing your Personal Information is required in accordance with a legal obligation;

10.1.6. a right to request an explanation of the logic involved where we make decisions about you solely through automated means;

10.1.7. a right to complain to the Data State Inspectorate if you have any complaints regarding Data Protection.

Documents can be submitted to Data State Inspectorate by mail, electronic mail ( or they can be left in the mail box of the Data State Inspectorate on the ground floor, 11/13, Blaumaņa Street, Riga, LV-1011. Consultations and information on different personal data protection issues are provided by phone on Mondays and Wednesdays from 14:30-16:30, phone number +371 67 22 31 31.

10.1.8. where we have specifically requested your consent to process your Personal Information and have no other lawful conditions to rely on, you have the right to withdraw this consent; and

10.2. If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection regulator.

10.3. If you would like to exercise any of your rights, then you can do so by contacting us as described below. Please be aware that while we will try to accommodate any request you make in respect of your rights; they are not absolute rights. This means that we may have to refuse your request or may only be able to comply with it in part.

10.4. Where you make a request in respect of your rights, we will require proof of identification. We may also ask that you clarify your request. We will aim to respond to any request within one month of verifying your identity. If we receive repeated requests or have reason to believe requests are being made unreasonably, we reserve the right not to respond.

11. Retention of your Personal Information

We will retain your Personal Information for the period necessary for us to provide you with our Services and to comply with our legal and regulatory responsibilities. Accordingly, please refer to paragraph 5 for the retention periods. Where it is no longer necessary for us to process your Personal Information, we will delete it sooner as stated in section 5.2.

12. Contacting us

12.1. If at any time you believe that we have not adhered to this Privacy Policy, please contact our privacy team at

13. Advertising and our use of Cookies

No advertising or cookies usage is completed via this site, except posting of job roles are completed on this site.

13. Security

13.1. We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information that we collect.

13.2. All the Personal Information that you provide us is stored in a secure computing environment protected by secure firewalls to prevent unauthorized access. We control access so that only people who need to access the Personal Information can.  All staff are provided security training and are required to adhere to a comprehensive set of security policies, procedures, and standards related to their jobs.

13.3. When you access any area of our Website, we use encryption in line with industry standards. This means that all the information sent between your computer and our server architecture is encrypted so that no one can read it in transit.

13.4. Where your Personal Information needs to be disclosed to our service providers, we require them to process and protect your Personal Information in a manner consistent with this Privacy Policy and applicable laws.